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At the very final countdown of 2020, all of us in the global travel and tourism industry are looking back at a year with a feeling of incredible shock. We entered 2020 thinking that the new year, the new decade, were going to bring new opportunity, new possibilities,...
It's interesting to hear the kind of language that we use to describe leaders. Today, we talk about visionaries. We talk about people who are inspiring, unlocking possibility. And then we talk about “changemakers”. The term ‘changemakers’ is something that's come up...