FOR THE LOVE OF TRAVEL – THEN, NOW and ALWAYS – LEADERS UNITE

FOR THE LOVE OF TRAVEL – THEN, NOW and ALWAYS – LEADERS UNITE

A new year always brings with it the feeling of a fresh new chapter. It is an opportunity to think bigger, more courageously, more creatively, and think about what we must do to really make a positive, meaningful and sustainable impact. The time is now.

It is February – traditionally the month of celebrating love, as millions upon millions worldwide show sincerity to those around them – Taking action by doing something to show their love.  

At Tourism Cares this has been at the heart of our Mission and Purpose for over 18 years. 

Is this year different?  Absolutely.  2021 amplifies this call to action. Travel and tourism has always been a force for good; and showing love, care respect for our precious resources with “meaningful action” can collectively imbed and stamp Sustainability into all that we do. And now, it is absolutely imperative. 

As Chair, I am conscious of this elevated leadership challenge. In the past, over 50 unique leaders of travel have served on our board, to steward and grow rapidly, the opportunity and the outcomes. Taking on this responsibility is something that I take very seriously. I have spent a great deal of time looking very closely at how, in especially these challenging times, Tourism Cares can really work to bring together our industry in re-evaluating our huge collective power as a force for good. 

Leadership during crisis is uniquely different to leadership in a phase of momentum of management. Our industry had been enjoying a decade of steady, excited growth: between 3% and 5% per annum. COVID19 changed all that, taking us back 30 years according to the UNWTO which has just released statistics confirming 2020 losses in international travel exceeded 1 billion international arrivals, a drop of 75% compared to 2019. Frighteningly this translates to over 130 million jobs, and US$ 1.1 Trillion in receipts. When is recovery of momentum at 2019 levels anticipated? Only 2024!

Closer to home, my family has been around in this business for 95 years. We’re on the eve of celebrating our Centenary, honoring the love my family business has for the 1000 suppliers we interact with worldwide, across 90 countries, and supporting countless world citizens. And yet for the first time since WW2, we have had to temporarily shut down most all operations. We’ve had to work anew with people within our industry and within our business, keeping a very close eye on the crisis that is unfolding, new challenges emerging, how to “protect livelihoods” in tandem to the healthcare community “protecting lives”. And I’ve seen three generations of family work together in a long history and spirit of love for other people and places —  as never, ever before.

Can love last forever? Yes!   It can, and it does, evolve and grow. I recently went and had a visit with Mary and John Stachnik, former owner of Chicago-based Mayflower Tours for over 40 years, former President of NTA, former Chairman of Tourism Cares and a Tourism Cares Hall of Fame inductee in 2005. I sat with them to gain their wisdom and insight for others who have been through decades of experience including devastating industry and personal challenges.  They have a deep love of Tourism Cares. They showed this love with a large gift to us early last year – gently and quietly provided.  I was excited to have the good fortune of time with such a pillar of our global travel and tourism community, and elder of Tourism Cares. And I do the same with my Dad, Arthur Tauck, another former Chairman, to speak to my father on inter-generational change and what he and they could still teach me.

Little did I know how much light and energy this time would bring.  

 

John & Mary Stachnik with Robin Tauck

Robin, John & Mary Stachnik, & Roger Dow

 

 

 John reinforced to me that, it is so important that we remember the challenges we face now are challenges we have faced and overcome before. The details are so different, but without question — the drama, the confusion, the fear and the hope are the same. Mary expounded, with broad smiles and sincere passion, how we brought the industry together to innovate and transform so many of the hard-hit, often peripheral tourism communities right here in America.  And how the citizens embraced us.

As the new Chair of Tourism Cares, I’m excited about the future. I am also feeling the Love.  The Care.  The Stewardship. Thank you to John, Mary and so many others for the leadership chapters they had; their brilliant wisdom and true compassionate support and embrace of our positive future tomorrow.

All of us at Tourism Cares, and across the industry, will get through this time to build forward better and come together stronger, with health for our Companies, our guests – and the People and Planet that we all love and depend upon for our wellness as a global community.  At the heart of my confidence is the fact that, as we have all heard over and over this past year, we all love our industry. We love what we do…and why we do it. 

Now is the time to make an impact through our collective caring – past present, and especially future. Now is the time to show the love.

 

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John & Mary Stachnik

Thanks for the Love!  John & Mary Stachnik, 2021 supporters of Tourism Cares

 

 

 

 

Recommended Viewing: Speaking on Legacy Leadership with RISE

Recommended Viewing: Speaking on Legacy Leadership with RISE

Two weeks ago, I had the honor of joining the RISE stage for the first episode of Season 3, “Been there, done that!”

RISE has been a lifeline to many in our industry, in what has been an extremely challenging year. Hosted by Anita Mendiratta & Demian Hodari, this web series helps make sense of industry and global news, in a fun and engaging way. 

I had the opportunity to share my thoughts on legacy leadership and how my experience of past crises has helped to navigate the current one. I’d love to know your thoughts and your experiences. As a community we need to pull together to overcome our challenges!

RISE airs every two weeks You can find out more information and register at rise-weekly.com.

Read here.

So Long 2020 – Bring On 2021

So Long 2020 – Bring On 2021

At the very final countdown of 2020, all of us in the global travel and tourism industry are looking back at a year with a feeling of incredible shock. We entered 2020 thinking that the new year, the new decade, were going to bring new opportunity, new possibilities, new markets, new travelers, new innovations; and new focus on sustainability for our planet and people.  So much new.

Little did we know that ‘new’ was going to be all of us in the global tourism community uniting, for the first time in our generation, to work towards the survival of a sector that we all know is a vital force for good.  We move quickly and with care, as we do things right.

2020 rapidly became a history-defining year for us all. By Q2, at the height of the pandemic, IATA estimates that over 16,000 commercial aircraft were grounded worldwide as 100% of international borders closed to travel. On a daily basis, 1 million people in our industry were losing their jobs.

Now, days away from the close of 2020, country after country is re-imposing new restrictions of cross-border movement of aircrafts and passengers as, starting with the UK,  new strains of Covid-19 are appearing. For millions it will not be a merry little Christmas.  Tragically, my country, the United States, has recorded its worst annual death toll… in history.  Our hearts weep and grieve for the incredible loss, here and in every country.

Is it possible to even remember our 2020 New Year’s Resolutions? All those plans of weight loss or “health and wellness” focus? For each of us? Maybe some significant time with family?  Or a special travel place?

2020 has inspired a redefinition of health and wellness for ourselves and others. At the heart of this accepting that there is no going back to normal. We must resolve to change; and change for the better.  We need to build forward  better as we enter 2021.

Recovery is coming. Already we have two global vaccines with 90%+ effectiveness. Unprecedented scientific miracles are here, already. Our recovery will be gradual and based on first and foremost, new health care for all and all ages. Patience, protocols and procedures are vital. Working in our favor are safe tiers of mobility, safe border crossings, incredible partnerships, booming technology, source market reactivation, and safe air route reactivation based on the stability of trade and tourism demand.

At this monumental time, as multi-millions of vaccines are being rolled out quickly across the world, we know that quick testing is also strengthening confidence of travelers, and we know that travelers want to travel again. Families to reunite. We know there is massive pent up demand.

Travel and tourism is an essential sector – a powerful part of economic, social, cultural, and environmental recovery of our global community. Leaders across the world, in both business and government, recognize the power of our industry to shape the world in which we are entering.

No sector has the ability to engage, unite and inspire like Travel and Tourism. COVID-19 has made very clear its impact on supply chains – keeping hundreds of millions of small businesses around the world operating, keeping communities together, keeping cultures proud, keeping societies connected and keeping people focused on the future.

This is why our sector is a proven force for good.

What is critical?   Working Together; Coming Together.   And to know that Tourism Cares. But is this enough in a world demanding confident, courageous leadership to recover from what has been a most battering, generation-defining period?  With incredible thanks to all who have given their generous time and lifetimes of experience and information, in a new information age, we salute you.

There are so many trends and so many predictions, emerging from 2020. What is ahead?  What are our best sources of trustworthy insight and intelligence? So much is still unknown.

What we do know, however, is that we will get through this, and do so stronger.

And so, as we turn this page to January 2021, I thought it was important to stop and to simply say ‘Thank You’.

I want to say thank you to you for everything you have done as a leader and participant in our industry to help lead our global industry through to the next normal. Your focus, your tireless commitment, what you have been doing as a government or travel industry leader, manager, employee, service provider,  intern or volunteer will make a world of difference for billions of people around the world.

Here’s to 2021 – may the year ahead be a year of renewed, refreshed, re-inspired confidence in the power of this sector we all love. Travel is, and always will be, a force for good.  We are united in our quest, and we will sustain and build forward  better.

 

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ROBIN ON CHANGEMAKERS

ROBIN ON CHANGEMAKERS

It’s interesting to hear the kind of language that we use to describe leaders. Today, we talk about visionaries. We talk about people who are inspiring, unlocking possibility.

And then we talk about “changemakers”.

The term ‘changemakers’ is something that’s come up in the past 10 years. It refers to people who are ultimately forces of change. They don’t just vision; they implement.  They shift the way we view the world and respond with urgency, careful planning and purpose. They focus on critical issues and/or ideas that ultimately are going to change the way in which our world functions, the way in which it connects, the way in which it grows. And ultimately the way in which it sustains itself.

Changemakers are leaders. Changemakers are disruptors. Changemakers are advocates. Changemakers are people that are all around us. This is what makes changemakers so unique. They can be anyone. They can be 18 years old and they can be 80 years old. Changemakers need no qualifications aside from courage, clear visibility,  bravery and ultimately humility.

The concept of changemakers has always been very interesting to me.. It’s not about them – it’s about the “can do spirit” and the impact they make. And we need them now more than ever.

In 2019, I saw that a new “Changemaker Award” replaced the “Tourism for Tomorrow” concept. So, my private foundation sponsored the WTTC Changemakers Award, in Seville Spain which was given in a ceremony after a keynote from Barack Obama, a visionary of change; who lauded what this travel industry has accomplished and will accomplish for people and planet.  Very inspirational.

The Changemakers Award was for activism in Illegal Wildlife Trade and 110 signatories of travel leaders signed on to that initiative for our industry.  Over 20 companies applied and we were to decide the One Winner among three finalists.   The qualifications were high:  the 17 UN Sustainability Goals had to measure effectiveness, in particular Goals #8, 12, 14 and 15; and vetted by third party auditors.  

A United States company, See Turtles, was the winner: the brainchild of Brad Nahill, who saw that 6 species of seaturtles were endangered, and could be saved by Sustainable Tourism.   As a young man from the West Coast, he began a non profit that now educates turtle communities from Central America, Mexico, Cuba, Galapagos and the Pacific Islands —  how  coastal communities can “sustain” their livlihoods by conserving these beautiful creatures rather than selling them.   He is banning souvenirs made from real tortoise shells and he is educating children everywhere. Through advocacy, outreach and “travels”  with volunteer tours – he has brought about change on a global scale. Way to go Brad …he never expected to be a Changemaker on the global stage, with President Obama and tourism leaders of airlines, cruiselines, hotel companies and destination management companies.  Every applicant was an inspiration; it was a special moment in my life – and with my daughter; to sponsor this recognition and help save over 1,100 endangered species, one story at a time.

How are you bringing about change – in your values and beliefs?  We can make the world a better place at home and through travel.  Unity everywhere is a force for good with the power to shift prejudice and preconceptions to unlock unity and compassion. To “care” together with local communities in so many places and do things differently, from the past.

I’ve been blessed to know changemakers in my family.  My grandfather, Arthur Tauck Sr., was a young immigrant in New York City who had a spark of an idea, and created the first road trip “tour” of New England and Canada on dirt roads in 1925.   He started the tourism industry in America; and he was just 23 years old.   He led that fun touring company, through the Great Depression and a grounding during World War II.   He never truly saw what he changed – and what this industry would be today. He was a young changemaker.

Three Generations of Taucks recognsied early on that it wasn’t just about inspiring business growth and going global in a changing world. It is about inspiring people to innovate and change, and to do that by connecting to other people in new ways; and to always respect and connect with local communities.  We are guests when we travel.

Now, a fourth generation of youth start to see that  along with our company leaders, our employees, our global partners and our multi-generational guests; together, we can be  changemakers – people who are wanting to go out and make a difference in the world by inspiring change by being better citizens, better travelers, better conservationists. Ultimately, by being better people.  “Global Citizenry” and all that entails in good governance as critical as any other measure of long-term business success.  

And now in 2020, as we look at a world beyond COVID-19, we recognise changemakers as people who recognize that this year has been one that has forced us all to change, not just how we live, but how we look at our lives. And within that, how we look at future travel.  I see Innovation and Changemakers everywhere.   I see our biggest Associations using “Sustainability” as core strategies, united together in assuring travel Builds Forward Better.  

I’m excited about the future. I’m excited about what our post COVID-19 world will inspire in terms of change in how we live as individuals, and together. How we will share with people from other countries, all suffering  from a pandemic today, but uniting in global vaccines and hoping for a better tomorrow.  I’m inspired by what this means for travel.

And most importantly, I’m inspired by what this means for travellers who seek to go out and discover the world in a way, in smaller groups, with more care for health and wellness of everyone.  With a spirit and style that positively changes the world. Sincere thanks and admiration for all the Changemakers among us.

Travel & Tourism Library

Travel & Tourism Library

This library is regularly updated with the latest Travel & Tourism trends, reports, and studies.

Travel and Tourism as a Catalyst for Social Impact

WTTC, FEBRUARY 2021

Robin Tauck Sets Optimistic Tone for Tourism Cares in 2021

TRAVEL RESEARCH ONLINE, JANUARY 2021

The Future of Travel & Tourism in the Wake of COVID-19

SEPTEMBER 2020

Impact of COVID-19 on Aviation by ATAG/ABBB

SEPTEMBER 2020

UNWTO Understanding Domestic Tourism

SEPTEMBER 2020

Global Aviation Fact Sheet by ATAG/ABBB

SEPTEMBER 2020

WTTC Global Economic Impact & Trends 2020

JUNE 2020

EUROMONITOR Climate Tourism Report

JUNE 2020

UNWTO Global Guidelines to Restart Tourism

MAY 2020

DELOITTE Welcome to Generation Z

2019

WTTC The Economic Impact of Global Wildlife Tourism

AUGUST 2019